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Articles
Here is a selection of articles that Hubert has written or contributed to for a range of respected publications.
The convergence of knowledge and technology
In this article for KM Review's Technology Spotlight feature, Hubert discusses the convergence of knowledge and technology and whether knowledge is a resource or a capability. The former assumes that knowledge is a finite resource and defines the role of technology as providing containers for accessing and applying this resource. The latter refers to the role of technology as providing a knowledge platform with processes and tools, which emphasize capability building at the juncture where content and collaboration meet.
The power of shared knowledge
In this article for Optimize magazine, Hubert discusses how the path to knowledge-based companies is littered with disappointment and offers advice and guidance to help you ensure it works this time around. Many CIOs have a very jaundiced view of knowledge management; they tried it and it didn't work easily, so they've closed the book on that chapter—or so they think. In fact, IT and business executives grapple every day with ways to achieve better collaboration and improve the flow of knowledge across the company, whether employees and partners are in the next cubicle or continents away.
Conductive organization can electrify customers
In this article for The Globe and Mail, Harvey Schachter reviews the newly launched book The Conductive Organization, by Hubert Saint-Onge and Charles Armstrong. Key ideas from the book are presented including the creation of an organization capable of unimpeded knowledge flow, continuous learning, and rock-solid values, to continuously generate capabilities to meet customer needs. Mr. Schachter remarks "the authors bring customer imperative, systems, and knowledge management together neatly and provide some intriguing models for developing the building blocks of a conductive organization."
2x2 matrix illuminates strategies
Author Harvey Schachter reviews Alex Lowy and Phil Hood’s book on the value and importance of the 2 x 2 matrix in determining strategy. In the book, Lowy and Hood discuss Hubert’s use of such a matrix at CIBC to determine key elements of high performance and to arrive at an innovative solution to an organizational crisis.
Management guru helps lawyers see law in different light
This article showcases Hubert’s work with legal firm Gowling Lafleur Henderson. After a series of mergers and the combination of disparate cultures, Hubert helped coax 250 independent-minded lawyers into consensus about their first five-year business development plan.
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Leadership Potential - The New Currency of Organizational Resilience
Competence Vs. Potential: in this article I break down the myths and provide a full spectrum guide.
Hubert Saint-Onge
Mar 319 min read
How Organizations Learn, Decide, and Act When the Future Is Unclear
The synthesis of 8 complimentary articles on strategy making - culminating in a single, practical framework.
Hubert Saint-Onge
Mar 248 min read
The Learning Link: Turning Experience into Adaptability
By Hubert Saint-Onge If adaptability is the outcome we seek, learning is the engine that enables it. In the sequence sense → shape → mobilize → learn → adapt , learning is the hinge. It is the moment when experience is converted into insight, and insight into wiser action. Without disciplined learning, the loop breaks. Activity replaces progress. Motion masquerades as momentum. Organizations stay busy, but not smarter. This article explores what it really takes to build lear
Hubert Saint-Onge
Mar 116 min read
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