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Articles
Here is a selection of articles that Hubert has written or contributed to for a range of respected publications.

The convergence of knowledge and technology
In this article for KM Review's Technology Spotlight feature, Hubert discusses the convergence of knowledge and technology and whether knowledge is a resource or a capability. The former assumes that knowledge is a finite resource and defines the role of technology as providing containers for accessing and applying this resource. The latter refers to the role of technology as providing a knowledge platform with processes and tools, which emphasize capability building at the juncture where content and collaboration meet.

The power of shared knowledge
In this article for Optimize magazine, Hubert discusses how the path to knowledge-based companies is littered with disappointment and offers advice and guidance to help you ensure it works this time around. Many CIOs have a very jaundiced view of knowledge management; they tried it and it didn't work easily, so they've closed the book on that chapter—or so they think. In fact, IT and business executives grapple every day with ways to achieve better collaboration and improve the flow of knowledge across the company, whether employees and partners are in the next cubicle or continents away.

Conductive organization can electrify customers
In this article for The Globe and Mail, Harvey Schachter reviews the newly launched book The Conductive Organization, by Hubert Saint-Onge and Charles Armstrong. Key ideas from the book are presented including the creation of an organization capable of unimpeded knowledge flow, continuous learning, and rock-solid values, to continuously generate capabilities to meet customer needs. Mr. Schachter remarks "the authors bring customer imperative, systems, and knowledge management together neatly and provide some intriguing models for developing the building blocks of a conductive organization."

2x2 matrix illuminates strategies
Author Harvey Schachter reviews Alex Lowy and Phil Hood’s book on the value and importance of the 2 x 2 matrix in determining strategy. In the book, Lowy and Hood discuss Hubert’s use of such a matrix at CIBC to determine key elements of high performance and to arrive at an innovative solution to an organizational crisis.

Management guru helps lawyers see law in different light
This article showcases Hubert’s work with legal firm Gowling Lafleur Henderson. After a series of mergers and the combination of disparate cultures, Hubert helped coax 250 independent-minded lawyers into consensus about their first five-year business development plan.
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The Leaders Moral Compass: Staying on course in times of volatility
In fast paced and turbulent environments it can be easy for leaders to fall into a pattern of reactiveness. This article explores why those kind of decisions are only good for short term gains and the real wins are by staying true to your morals and being a people centred leader.

Hubert Saint-Onge
Jun 246 min read


The Thinking Partner: How Leaders Can Use AI for Their Own Development
AI is commonly associated with increasing productivity, but used in the correct way it can be far more than that offering a strategic thinking partnership with leaders.

Hubert Saint-Onge
Jun 1610 min read


Being Calm in the Storm: A Strategic Leadership Capacity
Exploring the idea that calm can be a learned skill, rather than a characteristic you may or may not possess.

Hubert Saint-Onge
Jun 119 min read
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