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KNOWLEDGE CENTRE
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The key to adaptability: unlocking the organization’s tacit knowledge
By Hubert Saint-Onge Adaptability is often treated as a matter of speed: faster decisions, shorter planning cycles, more agile structures, and quicker deployment of technology. These capabilities matter, but they do not reach the deepest source of either adaptation or resistance. An organization does not respond to events directly. It responds to what its members collectively believe those events mean. Between a changing environment and an organizational response lies its tac

Hubert Saint-Onge
Sep 29 min read


Part 3: The Thinking Organization: Renewing Collective Mindsets as the Deepest Form of Adaptability
The third article in the series: Adaptability from the inside out.

Hubert Saint-Onge
Aug 2518 min read


Part 1: The Anatomy of Adaptability
This paper sets out five organizational capabilities — sensemaking, organizational resilience, organizational learning, vertical and horizontal integration, and building emergent strategy — and five individual leadership capabilities — learning agility, strategic thinking, foresight, courage and calmness, and engaging people in adaptability — that together determine an organization’s capacity to adapt.

Hubert Saint-Onge
Jul 168 min read
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